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Cold Chain, Storage
and Shipping

Cryopreserved biological material is only as good as the chain that carries it. Here is where it is sourced, how it moves, and what your receiving site needs to be ready for.

Cold ChainUS Sourcing & LogisticsResearch Use Only

Where material is sourced and shipped from

Sourcing and logistics for every product run through the United States. Donor tissue is collected and material is manufactured by US laboratory partners, held in US cold storage, and shipped from the United States to the receiving site.
  • Akira Biotech LLC is registered in St. Kitts and Nevis. That is the company's legal domicile only — product does not transit St. Kitts and Nevis at any point.
  • Manufacturing partners operate under cGMP- and ISO-aligned standards.
  • Domestic origin and documentation are common screening criteria for clinical buyers, and both are available in writing on request.

The cold chain, end to end

A temperature-controlled chain runs from the partner laboratory to your receiving dock, with no ambient-temperature gap in between.
  • Material is cryopreserved at the partner laboratory and never leaves temperature control after release.
  • Shipments move in validated temperature-controlled packaging sized to the transit time of the route.
  • Cryopreservation is DMSO-free and glucose-based, in animal-product-free media, across the cellular portfolio.
  • Every shipment is accompanied by the certificate of analysis for the batch it contains.

Storage requirements by product class

Confirm your site can accept and hold cryopreserved material before a first order ships.
Product classSupplied asOn arrival
Mesenchymal and lineage-specific stem cellsCryopreserved, DMSO-free glucose-based methodHold frozen until use. Thaw under a controlled protocol; do not refreeze.
ExosomesCryopreserved cell-free suspensionHold frozen until use. Do not refreeze after thaw.
SecretomesCryopreserved cell-free suspension−20 °C long-term storage. Do not refreeze after thaw.
Wharton's JellyMinimally processed whole tissue, cryopreserved without decellularization or cultureHold frozen until use. Thaw immediately before the procedure it is intended for.
Isolated mitochondriaIsolated by non-denaturing methods, cryopreservedHold frozen until use; handle promptly on thaw to preserve functional integrity.

The single rule that applies across the whole portfolio: nothing is refrozen after thaw. Plan the thaw for the point of use.

Receiving and handling

What should happen in the first few minutes after a shipment arrives.
  • Have a named recipient available — these shipments should not sit on a dock.
  • Verify the packaging and temperature indicator before accepting the shipment.
  • Check the certificate of analysis against the batch number on the vials.
  • Move material into cold storage immediately; thaw only at the point of use.
  • Report any temperature excursion to the sales team before using the material.

International shipping and import documentation

Akira Biotech serves buyers in five or more countries, and import paperwork is prepared as part of the order.
  • Import documentation is prepared for the destination country as part of the shipment.
  • Research-use classification is stated on the shipping documentation.
  • Routes and transit times are confirmed per destination when the order is quoted — lead time depends on both the product and the route.
  • Buyers are responsible for confirming that the material is lawful to import and to hold in their own jurisdiction.

Lead times

Lead time is quoted per product and per destination rather than published, because it depends on the manufacturing batch schedule and the shipping route.

These are experimental use cases, provided as a scientific reference for researchers. Except where noted, they did not use Akira Biotech materials, and results may not be reproducible with ours. Akira Biotech supplies laboratory reagents for research use only. Our products are NOT approved by FDA or any regulatory authority and are not for use in or on humans.

Need Access to Full Product Information?

Our client portal provides detailed specifications, protocols, certificates of analysis, and streamlined ordering for qualified researchers and healthcare professionals.